1. Introduction
This Privacy Policy describes how ZENXNET GLOBAL LTD ("we," "Service") collects, uses, and protects users' personal data. We respect your privacy and are committed to protecting your data in accordance with applicable UK laws and regulations.
2. Data We Collect
We minimize data collection to ensure your privacy:
- Identification data: Your Telegram ID or the unique email used for authorization.
- Payment data: Processed by payment aggregators. We do not store your card numbers directly in our database.
- Technical data: Connection/disconnection times, amount of transferred traffic, and information about your current plan (Standard/Premium) to ensure limits work correctly. This data is anonymized and deleted every 30 days.
CRITICAL: We do not keep logs of websites you visit, browsing history, DNS queries, or the content of your traffic.
3. Purposes of Data Processing
Your data is used solely for:
- Providing VPN services and activating subscriptions.
- Providing technical support.
- Accounting for payments and preventing fraud.
- Notifying you about the expiration of your subscription and important updates.
4. Data Transfer to Third Parties
We do not sell or transfer your data to advertising companies. Transfer is only possible to:
- Payment systems for processing payments.
- State authorities exclusively in the manner prescribed by law and when there are legal grounds to do so.
5. Security
We use modern encryption protocols, access control to servers, and regular security audits of our infrastructure to protect your data from unauthorized access.
6. Your Rights
You have the right to request information about processed data, demand their correction, or completely delete your account along with all associated data.